HOW TO FIX PROBLEMS WITH YOUR WIFI SPEEDS
Martin Lewis reveals essential trick to tell if there’s a problem with your Wi-Fi speeds – and how to fix it
This is especially the case these days when we have so many devices like phones, TVs, laptops and games consoles all connected to the Wi-Fi at once.
But the Money Saving Expert has shared a simple way to determine whether it’s the service or your router’s Wi-Fi playing up.
“When it comes to your broadband, if you’re not getting the speeds you want you have to check whether it’s what’s coming into your house that isn’t fast enough or if it’s your Wi-Fi box that’s transmitting around your house that isn’t fast enough,” the consumer champion explained on his Martin Lewis Money Show.
What you need to do is carry out a speed test on any device connected to your Wi-Fi.
“If that’s substantially faster, it’s your Wi-Fi box, not the cable coming into house that’s wrong,” Lewis continued.
Ofcom has voluntary rules which most big name providers have signed up to.
It compels service providers to deliver the speeds you were promised when you signed up to them.
“If the problem is on their network and they can’t fix it within 30 days, they must let you leave your contract without having to pay an early exit fee,” the regulator’s website states.
But if the problem is down to your router playing it, the cause may be down to a number of easily fixed mistakes.
“Place your Wi-Fi box up high,” Lewis explained.
“Don’t put it in a cupboard – that’s blocking the signal – and don’t have any obstacles near it. All of that could help.”
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