Customers drag GTBank over delayed banking migration

Guaranty Trust bank (GTBank) customers have taken to X, formerly know as Twitter lamenting weeks of service disruption by the bank Topnaija.ng report.

This Nigerian News platform recalls that GTBank had earlier announced that their digital services will be unavailable due to their “Transition To A New And Robust Core Banking Application System”.

The transition to a new and robust suite of Finacle Core Banking Application Systems was set to commence on Friday, October 11, 2024, and is expected to be completed by Monday, October 14, 2024.

GTBank closure notification- Topnaija.ng

However as of the time of filing this report, GTBank customers are seen complaining bitterly about not been able to access the banking hall nor transact smoothly.

Topnaija.ng captures some complains, see below;

https://x.com/SteadyExce3298/status/1846138070388609320

GTBank customers lamenting online

@gtbank @gtbank_help What is actually going on? you’ve left people stranded, businesses have to be conducted, current time 12:20pm and your Anthony branch is yet to open to solve all these people’s complaints 💔 Please fix your servers or whatever the issue is🙏🏽 pic.twitter.com/c8343Ywopd

— lasisi 🇬🇧 (@La3i3i) October 14, 2024

I must commend GTBank’s devotion to being an all round useless establishment

— 🕸 (@BosunMnstr) October 14, 2024

Dear @gtbank

You earlier mentioned resumption of activities by 9:am today,

Now moved it to 12:00 noon.

It's now 4:07pm (16:07) hours,

Your platforms are not yet up.

Please dont join this Crazy APC govt in making life more unbearable to Nigerians.#RestoreYourNetworkNow pic.twitter.com/xFS7QCWq8T

— JohnPaul Alphred (@Iam_JAlphred) October 14, 2024