Google is shipping some pixel 2 XL Phones without android OS

This vaguely reminds me of those stories you hear about people buying phones from the computer village in Lagos only to get home and find out that it’s Fufu inside.

Only this time, Google couldn’t be bothered with compensating customers with Fufu.

Some users have reported the issue on Reddit. When the phone is turned on, the screen lights up with the following message:

“Can’t find valid operating system. The device will not start.”

This one adds to the list of problems Pixel 2 XL devices have shown after their announcement; including the screen burn-in issue after which Google increased the warranty to two years.

The only possible fix for the problem is to ask Google for a replacement, according to the user pdoubleyou who spent almost an hour chatting with Google’s customer service team.

Incidents like these have definitely motivated people to raise a question about Google’s quality control. And the dirt is also spilling upon LG and HTC who are manufacturing these devices.

What’s next? Maybe a class action

It won’t be surprising if the Mountain View-based company has to visit the court soon. In fact, a law firm called Girard Gibbs LLP seems to be working on it already.