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Vacancy! Hubmart Stores Limited

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A Grocery & Non-Food Department Chief is needed at Hubmart Stores Limited- A retail shopping chain of Nigerian heritage, offering multi-format stores in various locations and positioned to offer customers world-class shopping experience as well as a vast range of products. Our unique value proposition lies in our excellent customer service as well as our superior capabilities in the fresh categories.

Deadline
15 December, 2017

Position
Grocery & Non-Food Department Chief

Location
Lagos

Role Summary
-To provide a wide variety of products to the satisfaction of customers; and with aim of giving an unparalleled product experience.
-To help drive the business in the department by ensuring the availability of all range of product both in prescribed quality and quantity.
-To arrange/display various types of products/items in a neat, attractive and eye-catching manner as to appeal to the customers’ fancy
Inventory/Stock Management:
-Monitor in coordination with team stock inventory and ensure the availability of products at all time.
-Ensure consistent quality, beautiful and attractive presentation all the products.
-Responsible for Receiving along with team members based strictly on adherence to the SOP on receiving.
-Responsible along with other team members to ensure reduction in wastage.
-Ensure that products are stored at right place and under the right condition – temperatures & in a hygienic & safe manner.
-Maintain ideal stock levels per product category & rotate stock(FIFO/FEFO).
-Ensure availability of stock and placing of order immediately they fall below the minimum stock level.
-Receiving of stock from back-store/supplier and confirming the correctness of the quantity and the quality of same.
-Periodical planning & undertaking of stock take.
-Accountable along with team members for shrinkage.
Team Management & Supervision:
-Ensuring the early/timely resumption of all the grocery staff before the start of their shift.
-Ensure proper understanding of all strategic information as passed by management to the team members promptly and accurately.
-Conduct regular briefings with team so as to orientate on new trends, discuss floor arrangement, periodic targets and mandates and give feedbacks on work related issues to superiors.
-Evaluate and correct where necessary team members’ grooming and appearance.
-Draw, approve and communicate the various roasters to team and superiors.
-Ensure strict adherence by all team members to the various roasters shift roaster; off-duty roaster, leave roaster etc. maintained by the department.
-Drawing/Collating/Approving and executing departmental planning for weekends, public holidays and other important days.
-Exhibit high level of discipline in the work area as expected of all team members.
-Participate in the training and evaluation of new team-members.
-Ensure that the work area is cleaned before, during and after use with recommended solutions & chemicals.
-Ensure housekeeping standard is maintained at all times.
-Ensure cleaning is implemented in accordance with the department procedure/schedule.
-Oversees activity of junior team-mates to ensure that they are working up to store expectations.
-Participate effectively in the change of shifts and prevent disruptions to the process.
-Personal & Work Environment Appearance, Grooming & Hygiene
-Ensure compliance with company’s set standard on personal grooming by team.
-Ensure the company provided uniforms and kit worn in the right manner by team.
-All checklist on Operations, Hygiene, Health and safety standards are observed.
Customer Service:
-Ensure that customers are well attended to and taken care of at all times.
-Ensure all products have: correct price tags, with details and date of expiry.
-Ensure to always serve customers in a pleasing manner & cross sell other products.
-Ensure that team conduct scheduled inspection on displayed products to cross-check sell-by dates and remove items with low/elapsed shelf life.
-Assist in prompt treatment of special orders.
-Ensure consistent quality, freshness and presentation all the products.
-Ensuring better levels of commitment to serve customers.
-Ensure all products are brought out for merchandising & display.
-Ensure appealing composure to customers by providing quality, fresh products in a hygienic manner by self or through team members.
-Ensure that customer service stands foremost, whether serving customer in the front end or producing for customers in the back end.
Merchandising – Display & Promos:
-Coordinate product merchandise & display: In a neat & hygienic manner in line with the floor display plan.
-Cross-merchandising and space planning and management.
-Ensure correct quantity & prices are labelled over promo items.
-Ensure regular update and adjustment of price display especially at the beginning and ending of promos
Stock management.
-Ensure checks are conducted to remove all spoilt/damaged products from display and proper documentation is done.
-Ensure stock rotation (FIFO/FEFO).
-Ensuring pleasing & attractive display & regular replenishment.

Requirement
-Minimum of National Certificate of Education (NCE), Ordinary National Diploma (OND) or equivalent, while additional qualifications and/or membership of a professional body is an added advantage.
-Minimum of 5 (five) years cognate experience.

APPLICATION

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