UBA faces criticism over alleged fake credit alert

A United Bank of Africa (UBA) customers took to social media to express the fake credit alert she received from her creditors, who also happened to own an account with UBA.

This allegation is coming at the time United Bank for Africa (UBA) is celebrating its 75 years of success.

In the words of the customer, “A fellow UBA account holder did a fake transfer (because I wasn’t credited and cfc confirmed as well) of 140,000NGN to me on 20th September, 2024 at 1:46pm and even generated receipt from the so-called transaction.

All efforts to liaise with the sender as initially guided has proved abortive simply because your officials at Oja Oba Ilorin branch told the sender the fund is in my account while my bank statements and CFC agents contradicts that claim.

The sender’s details has been shared with cfc hoping for resolutions but it seems none is coming any time soon except the branch manager is queried where the fund was diverted to. @centralbankng

@tonyelumelufoundation @tonyoelumelu What is the ultimatum for the recall processes for errors in electronic fund transfers (EFT) again, please especially in cases where both the sender and supposed receive holds account with the same @ubagroup”