Man Sues Popular Emirates Airlines Over £1,728 Business Class Seat.

A  passenger identified as Brodie Chapman has reportedly sued popular Emirates Airline to a small claims court in the UK over his  AU$3,240 (£1,728) business class seat.

The 20-year-old  claims that the airline mis-sold his ticket, after he boarded to find an “absolutely disgusting” plane and a seat that didn’t even recline.

He is hoping to win back almost AU$5,000 (£2,667).

Mr Chapman runs a wholesale energy firm and travels with the airline up to 20 times a year. Last month he was travelling from Oslo to Dubai when he experienced what he called a “misrepresentation of the brand”.

Speaking to Daily Mail Australia, Mr Chapman – who divides his time between Perth and the UK – said: “The seats were grubby, there were socks stuck down the side of my chair, it didn’t recline properly, one of the screens didn’t work, [and] there were stains on the seat.

“They advertise this fancy product – the 777 or the A380 – and this plane I got on was absolutely disgusting. It’s a plane they don’t advertise – it was around 23 years old. None of the services they advertise or offer were available”, he added.Emirates’ customer services team offered Mr Chapman 20,000 Skyward Miles as compensation, reportedly telling him that they “do specify on our website that products and services may vary on actual flights depending on routes and aircraft configuration”.

Mr Chapman was not satisfied with this repsonse, making the decision to take the airline to small claims court.

“I pay more money to fly with Emirates than other carriers because they are meant to offer more luxury and comfort”, he said.But if the product they are advertising bears no relation to what you are actually receiving, I don’t think it’s really fair”.