Vacancy! Online Customer Service Agent an e-Commerce Company

An Online Customer Service Agent is needed at an International e-Commerce Company.
As part of its expansion and development of its activities, an international company in the e-commerce sector is looking for the needs of its services for highly motivated peoples to ensure its online customer service.

Role Summary
As a member of the team your role will be to answer the different requests of the users by mail only.
Note: This is a home job the applicant must have a computer / tablet or smartphone at his disposal, friendly for this type of activity and access to the internet.

Responsibilities
-Respond to email client requests using the company’s email system
-Moderate items sold by users to ensure compliance with terms of service
-Participate and contribute to weekly online exchanges and meetings.

Requirements
-We are looking for organized, rigorous, autonomous people because home based job requires a lot of rigor.
-Ability to work in a multicultural team
-Experience in the fields: customer service/support, in the ecommerce or call center would be an asset
-An experience in sales, marketing and commercial would be a plus
-Basic notions in computer science, office automation
-Good writing skills in English will be to your advantage

-Minimum GCE O level with good English writing skills (GCE A level is recommended)
-A computer, tablet or a good smartphone at your disposal
-Regular access to the internet
-A friendly workspace and one or more available time slots
-Google Gmail and Skype account or create one if you are selected

Application
Send your resume only to: [email protected]
Note: for a start you can conduct this activity with your regular job and if you are fulfilled the workload will be increased gradually according to your abilities and skills.