Home Jobs Vacancy! LISSE AFRICA

Vacancy! LISSE AFRICA

SHARE

A Customer Service Representative is needed at LISSE AFRICA- an adept human resource consulting with key interest in the support recruitment industry with the aim of providing support staffs that are professional, verified and well documented.

Deadline
28th December, 2017

Position
Customer Service Representative

Location
Ajah, Lagos

Role Summary
-Managing incoming calls and customer service inquiries
-Build sustainable relationships and trust with customer accounts through open and interactive communication
-Provide accurate, valid and complete information by using the right methods/tools
-Generating sales leads that develop into new customers
-Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
-Keep records of customer interactions, process customer accounts and file documents
-Follow communication procedures, guidelines and policies
-Identifying and assessing customers’ needs to achieve satisfaction
-Identify and assess customers’ needs to achieve satisfaction
-Meet personal/customer service team sales targets and call handling quotas
-Take the extra mile to engage customers

READ  Finance Analyst Intern at SESEWA Brand November, 2017

Requirements
-Proven customer support experience or experience as a client service representative
-Ability to multitask, prioritize, and manage time effective, internet savvy
-Strong phone contact handling skills and active listening
-Customer orientation and ability to adapt/respond to different types of characters
-Excellent communication and presentation skills
-OND/HND/B.Sc can apply

Work days
Monday Saturday

Salary
N50,000.00

APPLICATION

Subscribe to TN Daily!

Follow us on twitter @topnaija.

Copyright 2017 TopNaija.ng. Permission to use quotations from this article is granted subject to appropriate credit being given to www.topnaija.ng as the source.
SHARE
Previous articleLeveraging On Corporate Social Responsibility To Build A Trusted Brand
Next articleVacancy! Canaan Consulting

85% Ambivert. Loves history, culture and places and believes good music is life. Something tells me I’m a musician on another planet…maybe Nibiru. I really need to stop being an Altruist. | Grace Oyedele is a Staff Reporter at TopNaija.ng

3 COMMENTS

LEAVE A REPLY

Please enter your comment!
Please enter your name here